LAST UPDATED NOV 2, 2023.
We have prepared this Privacy Policy in order to demonstrate our commitment to the privacy of those who visit our restaurants and our Website, www.chemgiopdx.com. Chemgiopdx respects the sensitive nature of any personal information you provide to us. This Privacy Policy applies to CHEMGIOPDX Management and Consulting, LLC and all affiliated/co-owned businesses (cumulatively “CHEMGIOPDX”) and governs data collection, usage, disclosure practices and the choices you have regarding how your personal information is collected and used by us and third parties who provide services for us.
Definition of Personal Data
“Personal Data” means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our Website. Personal Data is comprised of information that may be used to directly or indirectly to identify you, including your name, e-mail address, physical address, phone number or other information about you such as your birth date.
Most of the Personal Data we collect is contact information about you, including e-mail address, telephone numbers, physical address or other information you provide to us. You may provide such information online or through other communications with us, including visits to our restaurants. We may combine the Personal Data that we obtain about you from these sources.
How Do We Collect Personal Data From You?
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Website. These may include: (a) making a visit to our Restaurant; (b) making an enquiry; (c) signing up to marketing emails; (d) participating in polls on our Website; (e) entering a club, sweepstakes, or contest sponsored by us; (f) signing up for special offers; (g) sending us an email message; (h) participating in giveaways; (i) submitting your credit card or other payment information when ordering and purchasing on our Website or in the Restaurant. We will use your Personal Data communicating with you in relation to the orders you have made on our Website or over the phone. Personal data that is found to be inaccurate will be removed.
How Is Your Personal Data Used?
Chem GIO collects and uses your Personal Data to deliver the products and/or services you have requested. Our use of your Personal Data will always have a lawful basis, either because it is necessary to complete an order, because you have consented to our use of your personal data (e.g. by making an order on our Website or subscribing to the emails from us), or because it is in our legitimate interests. CHEM GIO may also use your personally identifiable information to inform you of other products or services available from CHEM GIO and its affiliates, request additional feedback, or notify you of sweepstakes or contest results.
How and When Your Personal Data Is Shared With Other Parties?
We do not sell, distribute, lease, trade or license your Personal Data for marketing purposes. Any personal information we request from you will be safeguarded under current legislation. We do, however, work with a number of trusted partners who perform vital functions as part of our operations, including managing customer support services, purchasing gift cards, facilitating marketing communications by e-mail and post, and other functions. We do not share your Personal Data unless it is necessary to fulfill our responsibilities, including providing information or services to you.
Personal Data is shared with these third parties only to the extent necessary for us to process the transactions you initiate or perform other specific Services. Our partners are legally required to keep your Personal Data private and secure.
We may share your Personal Data with law enforcement or other government agencies as required by law or for the purposes of limiting fraud. We reserve the right to disclose your Personal Data when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order or legal process. We further reserve the right to disclose any of your Personal Data that we believe, in good faith, appropriate or necessary to take precautions against liability, to investigate and defend against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Website or our Services, or to protect the rights, property or personal safety of us, our users, customers, or others.
We will not share your Personal Data if such sharing is prohibited by applicable privacy and data protection law, including, without limitation, the EU’s General Data Protection Regulation (“GDPR”) effective May 25, 2018.
Personal Data Retention
We retain the Personal Data we receive as described in this Privacy Policy for as long as you use our Website or as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose or those purposes.
In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:
whether the data is still necessary for the purpose it was collected
whether the data is still accurate
whether the data has been anonymized or pseudonymized
whether the data is necessary to protect you or is necessary for a public interest
whether your consent has been withdrawn or you have requested removal
whether legitimate archival purposes for retention of the data is necessary
You may request what personal data of yours we have and/or request removal of your personal data by contacting:
Email: chemgiopdx@gmail.com
We will confirm that we will remove your personal data, or provide the legal basis for keeping your personal data, how long your personal data will be kept, whether it will be pseudonymized, and will provide any further information such as any necessary archival purposes for keeping your personal data.
Tracking User Behavior
We may analyse your Personal Data to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
Use of "Cookies"
Like many other websites, we may use cookies. We may use them to help you personalise your online experience.
We may send one or more “cookies” to your computer. Cookies are text files placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual. We may use cookies when you sign in to keep track of your personal session. We may also use cookies to track your activity on the Websites as a unique person. For security purposes, all this information is stored in encrypted form.
You can set your web browser to inform you when cookies are set, or to prevent cookies from being set altogether. Please note, however, that if you decline to use cookies, you may experience reduced functionality and slower site response times.
We and our service providers may also collect web surfing data related to your use of the Website. Such information may include: your Internet Protocol (IP) address, internet service provider (ISP); your operating system; browser type, which of our web pages you access and how frequently you access them; referral or exit pages; click stream data; and the dates and times that you visit the Websites. This data may be collected using cookies, web beacons, page tags or similar tools. As with cookies, the web surfing information is anonymous, “click stream” transactional data that is not associated with any users as individuals.
Web surfing data and similar information may be aggregated for administrative purposes. We may, for example, use this aggregated information in the administration of the Website to improve their usability and to evaluate the success of marketing and advertising campaigns, search engine optimization strategies, operation and effectiveness of pages on our Website, and other marketing activities. We also use it to help optimize the Websites based on the needs of our users.
Notifications from Our Website/Opt-Out Rights
Account and Order Notifications
If you purchase gift cards from us or use our Services, we may send you confirmations of the purchase and updates as to the status of the purchase. Generally, you may not opt out of such emails.
Marketing Notifications
We may send you email notifications from time to time. Some notifications are marketing communications relating to us or our Services. You may always stop receiving marketing communications from us by following the “Unsubscribe” link provided on the bottom of an email or contacting us at chemgiopdx@gmail.com.
Legal/ Security Notifications
We also send out notices that are required for legal or security purposes. For example, certain notifications are sent for your own protection. In other cases, these notifications involve changes to various legal agreements or website policies. Generally, you may not opt out of such emails.
Other Communications
We may also send you responses to emails you send us, if appropriate. From time to time, we will also send user surveys, requests for user feedback regarding user experience and Website operations, or marketing offers from us or from us. Completing these surveys, answering requests for feedback, or accepting any offer is strictly voluntary. If you do not wish to receive these surveys, user feedback emails, and/or marketing offers, please opt out in any offer email you receive from us. If you have any questions regarding your opt-out rights, please contact us chemgiopdx@gmail.com
Restaurant Groups
We may share your information (such as meal or seating preferences and special occasions) with other restaurants in the same restaurant group. This is to enhance the hospitality experience that we (the restaurant group) provide you when you dine with us (such as, trying to seat you by a window, if you previously expressed a preference for window seating) (“customised service”) and to improve our table and shift planning.
In addition to providing you with more customised service, we may, as permitted by applicable law, share your information with our restaurant affiliates to support operations, such as to perform analytics, tailor marketing to you, support a loyalty program that you have chosen to participate in, and improve services. For more information, please feel free to contact us at: chemgiopdx@gmail.com
What Happens If Our Business Changes Hands?
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
Children Under 13
This Website is restricted to the use of adults over the age of majority in their place of residence. No portion of the Website is directed to children under the age of 13. Consequently, we do not knowingly collect personal identifying information from any person we know is a child under the age of 13. CHEMGIO takes reasonable efforts to verify ages. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this Website.
We will not share the Personal Data that we obtain from you with third parties except as described above regarding Personal Data.
Please note that the United States does not have data protection laws equivalent to those in the EEA and other jurisdictions.
Links to Other Websites
Our Website may have certain website landing pages embedded and/or contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Security Policy
We limit access to the Personal Data we have about you to the personnel who need access for the intended purpose of the data usage. Reasonable steps are taken to avoid unauthorized sharing of your personal information. However, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we strive to protect user information we cannot ensure or warrant the security of any information you transmit to us or from the Website. You engage in such transmissions at your risk.
When personal data is deleted, it is done as safely as possible with the goal of the data being irrecoverable.
Your California Privacy Rights
Under certain circumstances, California Civil Code Section 1798.83 states that, upon receipt of a request by a California customer, a business may be required to provide detailed information regarding how that business has shared that customer’s Personal Data with third parties for direct marking purposes. However, the foregoing does not apply to businesses like ours that do not disclose Personal Data to third parties for direct marketing purposes without prior approval or give customers a free mechanism to opt out of having their Personal Data disclosed to third parties for their direct marketing purposes. California users may request further information about their rights under this law and our policy by writing to us at chemgiopdx@gmail.com using the subject line “CA Request for Information,” and requesting further information.
Your Rights and Obligations
We ask that you keep the Personal Data that you provide to us current and that you correct any information you have provided us by contacting us at chemgiopdx@gmail.com . You represent and warrant that all Personal Data you provide us is true and correct and relates to you and not to any other person. If you use the Website, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer or device, and you agree to accept responsibility for all activities that occur under your account.
You can designate an authorized agent to make a request under the CCPA on your behalf. If you want to designate an authorized agent, please provide the authorized agent written permission to do so and send a copy of the authorization to chemgiopdx@gmail.com We have a right to verify your agent’s identity directly.
Right to Non-Discrimination for the Exercise of Consumer’s Privacy Rights
You have a right not to receive discriminatory treatment by the business for the exercise of the privacy rights conferred by the CCPA.
Policy Changes
We reserve the right to change this Privacy Policy at any time. In the event we make changes to this Privacy Policy, such policy will be re-posted in the “Privacy” section of our Website with the date such modifications were made indicated on the top of the page. All changes are effective on the date listed at the top of this page and will apply to all information that we have about you. Your continued use of the Website or the Services that we provide after any change is posted indicates your acceptance of the changes and your continued consent to our processing of your personal data. If at any point you do not agree to any portion of our Privacy Policy then in effect you should immediately stop using the Website or the Services.
If you have any questions concerning this Privacy Policy or our information collection, storage and disclosure practices, please contact us at chemgiopdx@gmail.com
Severability
If any provision of these terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.
Survival
The provisions of these terms which by their nature should survive the termination of these terms shall survive such termination.
Waiver
No waiver of any provision of these terms by us shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.